MSMEAutomation
MSMEAutomation

₹75,000 · 2 weeks · adjusts against Build

IndustriesService Businesses
Service Automation

Automation built
for service businesses.

Jobs, technicians, customers, billing, and service delivery — all connected in one platform.

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98%

SLA Compliance

42

Active Technicians

Service Operations Hub

Jobs • Teams • Customers

Live

Today's Jobs

128

Technicians

42

SLA Compliance

98%

Revenue

₹18L

SR-2841
Assigned

AC Repair

SR-2842
In Progress

Installation

SR-2843
Completed

Annual Service

AI Alert

5 jobs are at risk of missing SLA targets within the next 4 hours.

Service Challenges

The problems we see across service businesses

Manual scheduling, technician visibility issues, missed appointments, delayed invoicing, and poor customer communication impact growth.

Manual Scheduling

Jobs assigned through calls, chats, and spreadsheets.

Missed Appointments

Technicians arrive late or jobs get rescheduled.

No Team Visibility

Managers can't track field staff efficiently.

SLA Breaches

Critical service requests miss promised timelines.

Invoice Delays

Billing often happens days after service completion.

Customer Follow-Up Gaps

Service feedback and retention opportunities are lost.

What We Build

Everything needed to run modern service operations

Manage requests, jobs, technicians, customers, billing, and service analytics from one platform.

Service Requests

Capture and manage service requests efficiently.

Job Scheduling

Automatically assign jobs based on availability.

Field Team Tracking

Track technician location and job status.

Customer Management

Maintain complete customer service history.

Invoice Automation

Generate invoices instantly after job completion.

Service Analytics

Measure service quality and operational efficiency.

Field Workforce Management

Know where every technician is, what they're doing, and what's next

Improve scheduling efficiency, reduce travel time, and ensure every service request is completed on time.

Real-time technician visibility
Smart job assignment
Travel time optimization
Technician performance tracking
Workload balancing

Team Utilization

North Team92%
South Team85%
East Team76%
West Team69%
AI Service Intelligence

AI alerts before service issues happen

SLA Alert

5 active jobs may breach SLA targets within the next 4 hours.

Utilization Alert

Technician utilization is expected to exceed 95% tomorrow afternoon.

Customer Alert

Customer complaints increased by 12% in the North region this week.

Revenue Analytics

Understand where your service revenue comes from

Track service categories, contracts, emergency jobs, and recurring maintenance revenue.

Revenue Breakdown

Maintenance Contracts₹8.4L
Installations₹5.6L
Repairs₹3.2L
Emergency Services₹1.8L

₹18L

Monthly Revenue

34%

Growth Rate

2,480

Active Customers

128

Jobs Today

Service Contracts

Grow recurring revenue with service agreements

Track contract renewals, maintenance schedules, recurring billing, and customer retention.

Contract lifecycle management
Renewal tracking
Recurring billing
Maintenance scheduling
Customer retention insights

Contract Performance

Predict renewals before contracts expire

AI analyzes customer activity, service quality, and billing history to forecast contract renewals.

Renewal forecasting
Customer health scoring
Revenue prediction
Service Outcome

Stop losing revenue to missed service opportunities.

Connect service requests, field teams, customers, contracts, billing, and analytics in one intelligent platform.

Next Step

Book a Free Diagnostic
for your service business.

We'll review your service operations, scheduling, field teams, SLA compliance, billing workflows, and customer lifecycle to identify high-impact automation opportunities.

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